Revenue Operations (RevOps)
Achieve revenue growth with our RevOps services
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What Is RevOps?
Customer-facing teams—marketing, sales, and customer success—depend on data and technology to achieve their goals. These departments are often focused on their specific functions and roles, spending more time trying to succeed as a team and less time working toward organization-wide revenue goals.
There is a better way to serve customers, drive revenue, and achieve growth.
Revenue operations (RevOps) is the process of aligning your marketing, sales, and customer success departments throughout the entire customer journey.
Best-in-class organizations operate as integrated, well-oiled machines rather than independent, disconnected departments that work in isolation. When these teams communicate, collaborate, and have similar strategic goals, you can unlock the full revenue and growth potential of your business.
How It Works
RevOps is designed around three pillars: process, platform, and people.
The Process
Our RevOps experts will improve and rework your current internal processes to build a system that creates a culture of collaboration, fosters accountability, leads to greater efficiency, and helps your team focus on strategic goals.
The Platform
Accurate, accessible data is essential to a successful RevOps framework. We will link and coordinate your technology platforms to ensure you have a centralized data source. Free-flowing information among departments means your team will have everything they need to reach their revenue targets.
The People
You hired your team for a reason: They’re the best at what they do. We’ll support their work by making sure they keep your growth goals in mind, are incentivized to focus on revenue, and collaborate with other departments.
The Result
By finding opportunities to maximize revenue growth potential, identifying gaps in your current organizational processes, and aligning your customer-facing teams, our RevOps experts can create and execute a data-driven, long-term growth plan for your company.
HubSpot Revenue Operations
HubSpot isn’t just a marketing tool. It’s an essential piece to the RevOps puzzle.
Your HubSpot portal should support your revenue goals throughout the customer lifecycle—from acquiring new customers to retaining current buyers—with results your business can rely on to guide your next steps.
Our HubSpot experts will take your HubSpot account to the next level, ensure the tools are working efficiently as part of your RevOps framework, and create a system that achieves revenue growth across all your customer facing teams.
RevOps Audit & Playbook
Let’s take a look at how RevOps can help your company grow. We will audit your current processes, create a RevOps playbook, and guide you through the process of executing a growth plan.
Tech Stack & Systems Review
Your marketing, sales, and customer success teams are only as strong and efficient as your tech stack. We’ll review your tech stack and systems to see where your processes can be streamlined, automated, or improved.
Key Stakeholder Interviews
We are dedicated to the success of your company, which means we want to learn everything we can about your current operations so we can develop a RevOps playbook that fits your unique situation. Expect us to interview key stakeholders so we can get a bird’s eye view.
Systems Deep Dive
Up next is a deep dive into your systems. We’ll find out what’s working, what isn’t, what needs to be changed, what can be automated—and how to best align these systems among your customer-facing teams.
Data Hygiene Review
Data drives the decisions of your marketing, sales, and customer success departments, and they deserve access to accurate customer data. We’ll conduct a review of your data hygiene and identify the pain points.
Current State Review
What does the customer journey look like throughout the pipeline? How smooth is the hand-off from department to department? We’ll review the current state of your customer operations, identify areas of concern, and figure out the best way to create an engaging, high-quality experience for your new and current customers.
Playbook Development
With the data from our RevOps audit and systems reviews, we will develop a RevOps playbook to guide your company toward sustainable, long-term revenue growth. Our RevOps experts will create a data-driven revenue operations strategy that your company can implement to successfully meet your growth goals.
Playbook Review
Once we have developed a RevOps playbook for your organization, we’ll review it together. If you have questions or concerns, our RevOps experts can make adjustments and show you exactly how our playbook will help your company achieve revenue growth.
RevOps as a Service
Are you looking for long-term, hands-on guidance with your revenue operations strategy? We offer RevOps services to companies like yours and can help you implement a RevOps strategy that aligns with the unique growth goals of your business.
Dedicated Account Manager
You’ll start your partnership with OneIMS knowing you have access to an experienced, dedicated account manager who is as committed to your company’s growth goals as you are. They’re ready to answer your questions and update you on how our RevOps services are helping your business grow.
Dedicated HubSpot Solutions Engineer
Our HubSpot solutions engineers have a deep understanding of how to make sure your HubSpot account is working to the best of its ability. We’ll help you get the most out of your HubSpot tools and transform your account into a RevOps suite that is dedicated to your growth goals.
Variable Meeting Types
Throughout our partnership, we are ready to meet the needs of your company and keep you updated on our progress. You can expect to see us for RevOps training, working sessions, progress updates, and more.
Quarterly Systems Audit
Every quarter, we perform a systems audit to ensure your RevOps systems, technologies, and processes are meeting your growth goals. If your RevOps strategy is not working as expected, we’ll identify problem areas and offer data-driven solutions to keep things moving forward.
Multi-Hub Support
We offer multi-hub support for every part of the customer pipeline. From increasing the efficiency of your marketing and sales teams to streamlining the operations of your customer success department, we’re here to ensure all your teams are focused on revenue growth.
Schedule a Consult
In order to see if we are the right fit for your business, schedule a call with one of our strategists.
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