A printed catalog motivates online customers to visit retail web site more often, stay longer and spend more money. In fact, households receiving catalogs are twice as likely to make an online purchase (Source: comScore case study – USPS).
A perfect example of this is Zappos.com, the online seller of shoes (http://www.nytimes.com/2009/12/07/business/media/07zappos.html) sends out printed catalogs to their customers. Aaron Magness, director for brand marketing and business development at Zappos.com in Henderson, Nev. states that lapsed customers have responded very well to the catalogs.
Credits: MakingPaperFun.com and Printing Impressions (Dec. 2009).